SOFTWARE FEATURES AND CAPABILITIES

Our programming staff developed a proprietary patent pending method of loading wholesale carrier rates into a billing platform with only minor modifications to the rate spreadsheets provided by any carrier.

• The BAT is so straightforward the owner needs only unskilled people to load rates and subsequently perform system functions that previously required highly skilled personnel.
• The BAT’s unique design means it should never take more than a few minutes to load in rates from any carrier.
• The BAT supports both domestic and international rate plans and both are readily loaded in just a few minutes.
• Both the LERG and OCN tables are loaded in just minutes. The user must obtain the LERG to perform domestic rate download functionality and load OCN tables for each domestic carrier.
• The system supports effective dates on all rates. Each CDR presented to the rating engine is rated on demand using the rates that were in effect the day of the call record.
• Creation of carriers in the BAT system is simply a matter of defining the carrier name and then mapping the carrier to the switch ID and trunk groups associated with the carriers. One carrier can be mapped to multiple switches and trunk groups, eliminating the need for any duplication of carrier names. Rates loaded under each carrier are specific to the company loading the rates. Each user assigned to a particular company will run their reports using rates common to the company. Each company defined in the system can have unique rates applied to common carriers in the system.

In the case of NACT IPAX or STX, the BAT-1000 can support multiple switch MCU, and NTS systems. The data from all the attached systems is brought into the BAT–1000 database where it is processed.

• Each user of the system is assigned certain rights. These rights allow the system owner to define what a specific user can view and do. At one end of the spectrum the BAT–1000 can grant a user the, maximum rights to perform all functions available on the system. This includes the capability of seeing all the data available. On the other end of the spectrum, the system can restrict a system user to see only a single billing group, lot, or account and only perform individual functions or run individual reports.
• Each feature in the BAT system can be individually turned on or off through the use of user-friendly check boxes which are selected by a system administrator.
  

When IMT connections are used in the switch to improve efficiencies and overcome equipment limitations the BAT–1000 understands there are basically four legs to the call. The rating engine will automatically eliminate the two legs of the internal IMT portion of the call while doing rating calculations. The system has an IMT map, which defines where each IMT is in each switching system. Because the BAT knows where the IMT connections are, it can eliminate them in rating calculations. The result is accuracy.

The BAT–1000 allows you to view your call records in real time and where necessary issue credits for individual calls or on an overall basis to the calling card itself. The system also allows you capability to enable or disable individual, or groups of cards, as required.

Perhaps one of the most valuable capabilities of the BAT system is that the BAT–1000 monitors all the wholesale carrier rates used by a customer along with all carrier codes. The BAT maintains the ability of least-cost routing using the actual data provided by the carriers. The system is designed to make LCR calculations using both cost and quality factors. Carrier quality is then rated in the system on a relative basis. Carriers are first given an overall quality rating and then by exception, individual destinations, which could be country codes, country code/city codes. NPA, NPA/NXX combinations can be downgraded or upgraded differently from the overall carrier rating.

• When the BAT–1000 calculates the LCR, the system takes into account the quality metric and applies a cost/reliability threshold value to the calculation of LCR.
• A cost/reliability threshold value is a cost factor declared by the user. For example: If the factor was specified at $0.001 when the LCR is generated, a carrier that has a cost which is up to $0.001 higher, but has superior quality, will be put into route even though it is not the least cost. This process has created a way of calculating an LCR, which considers quality and does not allow carriers with low ASR’s to be put into high choice routing positions.
• When the LCR is generated, four text files are prepared which the user can download from the BAT and directly load into the NACT IPAX or STX switch. The generated tables are in the exact format the switch needs; there is no editing or manipulation necessary. The tables are directly loaded into the switch. Each text file is designated with the switch screen number showing where it needs to be loaded.
• The LCR capability is being expanded in the future, to not only support LCR for the purposes of loading, but it will also be used as an analytical tool to examine proposed carrier rates and make buying decisions based on a more accurate analysis.

• This feature allows the system owner or a partitioned customer to assess maintenance fees to cards periodically.
• The BAT will analyze the cards currently active in your switch and help you determine what fees are necessary to achieve your revenue goals.
• Once the analysis is complete the BAT can update the switch to debit the cards accordingly by assessing the maintenance fees you desired.

All reports are partitioned to customer data and can be run looking at various different parameters (ie: account, billing group, lot, and date range). Many of the reports can be run in either summary or detailed formats.

Reports are outputted in Excel so the user can keep the spreadsheets to further analyze the data generated.

• Due to the large amounts of data which must be analyzed and the detailed nature of the reports, the BAT was designed so that the user can instruct the system to run a report and then send an email notification to the user, either with the report as an attachment, or simply as a notification that the report is ready to be downloaded.
• The system is constantly running self-diagnostics. If a problem is detected, the system will automatically email the system administrator with a description of the issue. Corrective action can then be taken.
• The system logs all user activity. A system administrator may examine what has been done on the system at any given time.

Night Vision: Software that Knows

Carriers, Rate Loading and Updating. The BAT–1000 loads rates from any carrier in a matter of minutes.

System Partition Capability. The BAT-1000 was designed to operate across multiple switches.

Inter Machine Trunk handling: The BAT–1000 rating engine has a built in IMT handling method.

Customer Care Capability:

LCR Generation capability:

Periodic Maintenance Fees

Reports: The BAT runs the following reports:

BAT Email Capability, Logging and Alarms. The BAT has extensive emailing capability and uses email notifications for simplicity and functionality.